Communication Promise - Getting Started
Our process means consistent communication and quality check ins with our clients. We paint happy experiences and it starts with exemplary customer service and a quality assurance.
Our Cleanliness Promise
Pro Crew Painting teams aims to leave your space ready to live in everyday. We set up our work station in a space as directed by our clients and put all tools away at the end of each work day. Our aim is to be efficient enough that you barely notice we are there.
Pro Crew Painting is insured to protect your home with liability insurance and our crew with Worker’s Compensation insurance. That’s because your peace of mind is important to us and doesn’t stop at just covering your floors.
$2 million liability insurance
Full WCB coverage
Nothing says confidence in craftsmanship like the warranty. Our warranty covers the cost of both material and labour. We will correct the affected paint area at zero cost to you. We stand behind our work because your peace of mind matters to us.
We will correct the affected paint area at zero cost to you. We aim for you to get the best life out of your project.
With a Pro Crew premium warranty we can insure the best life of your project. Slowing the aging process by a number of timely checks, with free touch ups, repairs and maintenance plans. This is the best way you can protect the good work we have done and your investment. Keeping the maximum quality and lifespan of your project is what our premium warranty is for.
From biggest to the smallest projects giving you the most trustworthy Guarantee & absolute peace of mind matters to us. Our Reputation matters to us. Maintaining our own impeccable standards matters to us. When we say “Painting Happy Experiences” we mean it. We will do what it takes to bring satisfaction. We believe in quickly resolving issues with enthusiasm and integrity. We understand the sensitivities and disruption a painting project can cause and we want to instill absolute trust in our systems and abilities.
How we achieve this:
“Painting Happy Experience” is our vision and colours just about everything we do. To us, this means working thoughtfully, cultivating a happy work environment and taking pleasure in making you happy.
We do this by encouraging open lines of communication during the entire project. This helps navigate any issues before they might arise giving us the opportunities to address the situation promptly.
Handle Complaints Immediately
We can not offer perfect service all the time. When we fail to hit the mark we encourage you (our client) to tell us. Our mandate is to ensure that your concerns are heard and complaints are responded to quickly and satisfactory.
"The crew that painted our offices was careful and quick. They were able to complete the work prior to our move in date as they promised. They made this part of our move easy!"
- Phillip Banks
"Pro crew, as the name indicates, were professional. We are very satisfied with the work they did . They were thorough , knowledgable and very pleasant to deal with. Cyrus, the owner, is very knowledgeable about the correct paint or stain to use."
- Michael Carter
"Cyrus was able to make me understand clearly the different options I had to painting our complex. We were able to find a method and products that I was able to present to the other members of the strata with confidence. I highly recommend Procrew to anyone wanting a professional caring painting service. The finished work and whole experience was great. Very happy!"
- Nagib Padamish
"I can't believe how they were able to clean up previous paint jobs and complete the work without affecting our business hours. A real solutions provider. Thank you!"
- Justin (Restaurant Owner)
"Received a great job by Cyrus and his team. We appreciated the colour design service and the well planned and orchestrated painting schedule. They painted the interior of our condo with minimal disruption to our lives. They painted the ceilings, all the walls in all the rooms using a vibrant palette of colours. We love it. Well executed project Cyrus. Thank you."
- Isaiah Adam Graham
"Working with Cyrus and his team really set the bar. I can see the difference caring makes not only in their product but they way they deliver it. It's such a pleasure working with Cyrus Gab and the crew."
- Ron Behr
"We were so happy to have Cyrus' team complete our project. He took our house to the next level."